Tell us what you need help with.

Include the email address attached to your account and a short description of what happened. For a workspace or processing issue, add the workspace name, the approximate time, the browser you used, and the visible error message. Do not email passwords, authentication links, payment card details, private API keys, or research files containing sensitive information.

For billing questions, include the plan period and invoice or transaction reference when available. Creem is EvidenceGrid's merchant of record and processes approved payments and refunds. For privacy requests, state whether you are asking for access, correction, export, or deletion. We may ask you to verify control of the account before changing or releasing account data.

For a security report, describe the affected URL or feature, the steps needed to reproduce the issue, and the potential impact. Please avoid accessing other users' data, disrupting the service, or publishing sensitive details before we have had a reasonable opportunity to investigate.